Master difficult conversations
Make meetings work
Maintain focus on the customer
Manage problem performance
Manage changing demographics in the workplace
Recognize legal implications in the workplace
Recruit and select people that fit
Ensure a fast start for new people
Set clear expectations and accountability
Give actionable feedback
Grow and develop others
Harness the team dynamic
Include everyone on the team
Retain the good ones
Say good-bye successfully
Form powerful habits
Build and maintain trust
Manage your time (and stress)
Set meaningful goals
Harness the power of relationships
Manage unsolvable problems
Think critically and plan for action
Identify what the next great hire looks like, source, then confidently screen candidates to efficiently hire the right person the first time.
Discover simple yet effective ways to connect with and involve the people on your team to achieve the best results.
Successfully recognize an individual’s development level and effectively help them grow to become proficient and committed.
Confidently assess performance and behavior and share feedback so it can be heard and applied.
Keep your best and brightest from leaving or being lured away.
If a participant attends four consecutive months and is not completely satisfied, another participant from the same organization can attend in their place for the full 12-months.